I'm Jeremiah Pulliam, a UX/UI Researcher, Designer, and most importantly a user advocate.

I advocate for users by uncovering the stories behind their struggles and turning them into solutions.

Project Experience

Skelton Primo Interface Usability Study

Improved Mercer University’s Skelton Primo library interface by identifying usability barriers and recommending redesigns that reduced user abandonment.

Higher Education

Search Experience

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Skelton Primo Interface Usability Study

Improved Mercer University’s Skelton Primo library interface by identifying usability barriers and recommending redesigns that reduced user abandonment.

Higher Education

Search Experience

See the project

Skelton Primo Interface Usability Study

Improved Mercer University’s Skelton Primo library interface by identifying usability barriers and recommending redesigns that reduced user abandonment.

Higher Education

Search Experience

See the project

Department of Homeland Security REAL ID Usability Study

Delivered five usability-driven recommendations for Department of Homeland Security’s REAL ID microsite, enhancing navigation consistency, content clarity, and accessibility.

Usability Testing

Government

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Department of Homeland Security REAL ID Usability Study

Delivered five usability-driven recommendations for Department of Homeland Security’s REAL ID microsite, enhancing navigation consistency, content clarity, and accessibility.

Usability Testing

Government

See the project

Department of Homeland Security REAL ID Usability Study

Delivered five usability-driven recommendations for Department of Homeland Security’s REAL ID microsite, enhancing navigation consistency, content clarity, and accessibility.

Usability Testing

Government

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Graduate Program Project

Redesigned the Society for Technical Communication website, improving navigation, labeling, and homepage clarity through user research, personas, and iterative usability testing.

Site Architecture

Membership Services

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Graduate Program Project

Redesigned the Society for Technical Communication website, improving navigation, labeling, and homepage clarity through user research, personas, and iterative usability testing.

Site Architecture

Membership Services

See the project

Graduate Program Project

Redesigned the Society for Technical Communication website, improving navigation, labeling, and homepage clarity through user research, personas, and iterative usability testing.

Site Architecture

Membership Services

See the project